Resource Management System (RMS)
Ground Handlers with complex roster patterns whether Passenger (above wing) Ramp (below wing) and cargo ramp movement and warehouse staff management will all find efficiencies by automating rosters. With 30000+ staff using our automated and integrated rostering services (RMS) across three Continents we can certainly claim to have a robust tried and tested solution that is smart phone enabled where required. Typical Cost of labour savings can be 8%+/- depending on how efficient existing processes might be. But it’s not just a way to save staff costs, management time is also saved and with transparent on the day oversight and intervention quality is improved, compliance with training, airline accreditations (for example Load Control and DGR etc) are made easy.
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Budgeting becomes easy, reforecasting staff costs and identifying peak time staff or skills shortages becomes factual not opinions and guesses. Answering “what if” questions is very simple –what if we win this one per day at peak time? Can we afford to lose this off peak arrival?
Rostering is a standalone module and we can integrate this into any/all your existing software or we can offer a full service adding modules for example:Leave Management mobile – meaning that leave applications become simple, building in skills and annualized hours etc including a “fairness element” and giving management the ability to intervene as requiredData capture at aircraft side and billing modules. All GHA know the risk of missing additional services performed over and above a standard turn as defined in the SGHA with each airline but capturing additional services, additional tows, second push back, GPU, FEP and etc are very easy to miss in a paper based environment. One major GHA found over 7.5% of such revenue missed in a study a few years ago.
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Resource Planning
A Powerful tool for optimum resource planning. The Rsmart solution understands what you need and how you need it, understands your individual local laws, any union agreements, training etc.
Roster Scheduling
Task allocation in a dynamic environment with so many variables and changing airline requirements is complex, but for the Rsmart allocation tool its a few minutes work once we have set you up.
Real-time Deployment
Rsmart manages on the day changes with management able to have transparency across the entire operation and able to make real time changes communicated by mobile phone with a confirmation.
Aviation HR
A global Resource management application that has been designed to facilitate a changing work environment. Covers all – leave management, staff availability status, duty preferences, rest preferences, all in a simple mobile application, helps to monitor and control the service hours which links to the payroll and other systems.
My Roster
Publish the staff roster on staff mobiles meaning they can check their duties, tasks and other alerts …
My Leave
With Rsmart Mobile staff can apply for leave, managers can approve or decline leave applications instantly …
Requests
Helps the staff to request for their permissible items such as shift preference, rest preferences, …
Approvals
Managers have a quick access view to approve or reject the requests, wherever they are, on station or …
Aircraft Turnaround Managment (ATM)
Solution
SmarTurn, captures and records all the turnaround activities digitally, real-time. Escalates and alerts the SLA deviations and helps the real-time activities.
Key Features
- Smart Mobile Apps
- Digital Checklists
- Capturing Flight Handling Activities
- Multiple layered Alerts and Notifications
Key Benefits
- Quick and Instant decision making
- GH ODB – Ground Handling – Operational Flight Database
- OTP, Everytime
- Integrates with any system
Flight Handling and Billing
Contracts and Amendments
Record and manage all your GSP contracts with time and date stamped contract amendments.
Flight Handling (Mobile)
Service recording with time and date stamped internal and external team approvals, alerts and escalations for deviations, …
Billing
The most time consuming task for Ground handlers and Ground handling companies can be the billing process to the Airlines. This gap between …
Equipment Maintenance System – GSE / EMS
Solution
All GSE maintenance and repairs scheduled and unscheduled can be managed and recorded. Parts management and inventory …
Key Features
- Capturing Usage Log on Mobile
- Equipment Log book
- Material Requirement Planning
Key Benefits
- Equipment Database and History
- Proactive Maintenance Management
- Spares Management
Learning Management System
Solution
Our rostering will only allocate staff to tasks for which they are trained to required standards with current licenses or training needs.
Key Features
- Course creations
- Course Expiry Notifications
- Compliance Monitoring
Key Benefits
- Go Mobile – Staff collaboration
- Request/book a course
- Online instant approvals
PRM Handling
Solution
GSP and Airlines Self Handling their PRM (Passengers with reduced mobility) service are served with our PRM management tool.
Key Features
- Audit Trail – Time Stamp – Location Capturing at every touch point
- Number of pushes by agent, airline, shift
Key Benefits
- Track the Wheelchair and Agent
- Rsmart generated Barcodes
- Track the SLA
Lounge Management System
Solution
A simple App based smart phone tool for lounge management, taking bookings in advance and walk ins, invoicing …
Key Features
- Boarding pass scanning
- Pre-booking
- POS interface for onsite payments
Key Benefits
- All-in-one Mobile App for Airport Lounges
- Android and iOS Mobile Application
- No other software/hardware needed
Meet And Assist
Solution
A simple mobile app based solution for handling VIP and Meet and Assist services. The requests received on your portal, or …
Key Features
- Covers the complete M&A Functions
- Arrival Assist
- Departure Assit
Key Benefits
- Easy to use Android and iOS Mobile App
- Pre-booking and NO SHOW details
- Real time alerts for “fail to meet” meaning
OutStation Management System
Solution
We developed this service for a European airline enabling the capture of every service performed by their various GSP during a turn meaning the ability to analyse…
Key Features
- Manage all your supplier contracts at all outstations
- Automated invoicing becomes simple
- Real-time flight data interface
Key Benefits
- Instant approval of every flight
- Supplier Invoice Reconciliation
- Interface with your ERP/Finance system
About Us
We are a software products and services company based out of Mumbai, India and Helsinki, Finland. Our solutions are focused to cater and serve the Aviation Industry. We have started our journey with airports in India and we are a significant player in the sector in India but have developed our customers in Europe, Caribbean and Indian Ocean as well as our first North American customer who is live with our PRM (Wheelchair service) at Toronto. Rsmart developed our portfolio of services such that we have a full service offering for any Ground handler (Above and Below wing) GSP as well as self-handling airlines and airports. We have a modular approach to business meaning customers are free to pick and choose from our “menu” and our integration skills enable full integration with proprietary and in house solutions. All services are Mobile smart phone enabled. Our business model is different to many others in that we are subscription based meaning no license to purchase or significant up front capex requirements. We have 30000+ staff on our rostering solution many of whom are integrated with our leave management and turnaround management and billing modules. Our PRM application is live in India and Canada and 20,000++ services are performed every year and recorded on our mobile enabled App.
Team
Vinay is the founder CEO for Rsmart and its spectrum of products and solutions in the aviation, banking and financial services sectors. The passion for products that ‘make a difference’ has not diminished a bit after spending over 20+ years in software, web and cloud systems across different industry verticals.
Rajan, Founder and COO, is your complete solution champion across the spectrum of Aviation software space. He brings to the table, over 20 years of information technology and solution engineering experience spread across multiple areas in aviation which includes Ground handling, Resource Planning, Cargo handling, Analytics etc.
Velu, is the Founder CTO for Rsmart, spear heading the Solution Engineering & Technology Innovation. Leads the Centre of Excellence with a passion and focus on the product development and enhancements.
Keith brings with him CEO expertise in ground handling. Keith is well known in the ground handling sector and leads our Global Customer Support. Keith previously led Servisair in positions at CEO and MD level, and has also worked with AT&T and in the leisure travel and charter airline sectors.
Lauri, based out at Helsinki, Finland, is our Financial and Tax Consultant. He is a hardcore finance expert helped many companies in Finland and other European Countries , meet their compliance goals.
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